Temporary delay in processing orders by Fulfilled by AutoDS Service

Incident Report for AutoDS

Resolved

The issue with temporary delay has been resolved.
Thank you for your patience and understanding!
Posted Jun 13, 2022 - 07:49 UTC

Update

Our team is working on resolving the issues that are causing delays to a some Amazon orders.
We do suggest that in the meantime you raise your handling days to 5 to avoid any issues.
Thank you for your patience. We are expanding and growing our Fulfilled by AutoDS service. Stay tuned here for updates
Posted Jun 12, 2022 - 14:09 UTC

Monitoring

We are working and monitoring the situation closely, we will continue to update the progress here regularly to keep you all posted.
Thank you for your patience and understanding.
Posted Jun 12, 2022 - 09:00 UTC

Investigating

Please be informed that we have a temporary delay in processing orders through our Fulfilled by AutoDS Service.
We are monitoring the situation closely and we will keep you posted here as we are working on resolving this as soon as possible.
Thank you for your understanding.
Posted Jun 11, 2022 - 12:59 UTC
This incident affected: AutoDS Auto Orders.