Resolved -
The issue affecting eBay integrations has been resolved. Functionality for importing and editing products has returned to normal.
This disruption was caused by a broader eBay outage, which now appears to be stable. We will continue to monitor the situation closely, but no further impact is expected at this time.
If you are still experiencing any issues, please reach out to our support team.
Apr 28, 10:25 UTC
Identified -
eBay is facing a global outage impacting the use on AutoDS' end. We await for the issue to be solved on their side and will monitor accordingly.
Apr 27, 09:30 UTC
Investigating -
We are currently investigating an issue where some users are unable to import or edit products for the eBay selling channel, or are facing delays in doing so. Our team is actively working to resolve the issue, and we will provide updates as soon as more information becomes available.
Apr 27, 07:29 UTC
Resolved -
The infrastructure issues affecting our platform have now been resolved, and all services are operating normally.
Our team has implemented fixes and continues to monitor the system to ensure stability. We sincerely apologize for any disruption this may have caused and appreciate your patience while we worked to restore service.
If you continue to experience any issues, please don’t hesitate to contact our support team.
Apr 27, 16:09 UTC
Identified -
We are currently experiencing a service disruption due to infrastructure issues impacting our platform.
Our engineering team is actively investigating and working to restore full functionality as quickly as possible. We understand the impact this may have and are treating this with the highest priority. Thank you for your patience and understanding.
Apr 27, 13:56 UTC