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You can check the status of all the different AutoDS components and previous up time.

AutoDS Suppliers ? Operational
90 days ago
100.0 % uptime
Today
AutoDS Finder Operational
90 days ago
100.0 % uptime
Today
AutoDS Auto Orders ? Operational
90 days ago
99.91 % uptime
Today
AutoDS Platform ? Operational
90 days ago
88.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 21, 2024

No incidents reported today.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - After thorough evaluation, we have decided to convert Amazon Logistcs/TBA tracking numbers to Qtrack instead if you have the Aquiline conversion method enabled.

Qtrack is our in-house tracking conversion method. With our recent enhancements to our automated fulfillment system for Amazon, we are now processing orders via API, which Qtrack highly benefits from.

Aquiline has been having major issues with converting tracking numbers that have Amazon Logistics as the carrier. Because of this, Amazon Logistics/TBA tracking numbers—even if you have Aquiline tracking conversion enabled—are converted to Qtrack instead.

Note: This will only affect Amazon Logistics/ TBA tracking numbers, and the rest will still be converted to your preferred conversion method.

We sincerely appreciate your patience and understanding on this matter.

May 16, 16:58 UTC
Update - We're making progress in applying the fix to the issue with Aquiline tracking numbers not being updated. Our team is working hard to fully resolve the issue. We appreciate your patience!
Apr 9, 03:09 UTC
Update - After thorough investigation, our team has successfully identified the underlying issue. A fix is already being applied, and a resolution is on the way.
Apr 3, 19:04 UTC
Monitoring - Most tracking numbers that were converted from Aquiline have now been successfully updated. Certain orders have to be updated with their original tracking numbers because the conversion process was unsuccessful.
Mar 30, 08:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 29, 06:10 UTC
Investigating - Some customers are experiencing delays in receiving tracking number updates from Aquiline for their orders.
Our team is monitoring the situation closely.

Mar 28, 00:16 UTC
May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.