Our migration to the new customer support platform has now been successfully completed. All services are operating normally again, and you should no longer experience delays or disruptions when contacting our support team.
Thank you for your patience throughout this transition. We appreciate your understanding as we worked to improve your support experience.
If you encounter any issues or have questions, our team is here and ready to help.
Posted Dec 09, 2025 - 09:41 UTC
Investigating
We’re currently migrating our customer support services to a new platform to help us improve response times and provide a better overall experience. During this transition, you may experience delays or temporary disruptions when contacting our support team. Our specialists are actively monitoring the migration to ensure everything goes smoothly, and we expect service to return to normal shortly. Thank you for your patience and understanding as we make these improvements.