Update - We're making progress in applying the fix to the issue with Aquiline tracking numbers not being updated. Our team is working hard to fully resolve the issue. We appreciate your patience!
Apr 09, 2024 - 03:09 UTC
Apr 09, 2024 - 03:09 UTC
Update - After thorough investigation, our team has successfully identified the underlying issue. A fix is already being applied, and a resolution is on the way.
Apr 03, 2024 - 19:04 UTC
Apr 03, 2024 - 19:04 UTC
Monitoring - Most tracking numbers that were converted from Aquiline have now been successfully updated. Certain orders have to be updated with their original tracking numbers because the conversion process was unsuccessful.
Mar 30, 2024 - 08:07 UTC
Mar 30, 2024 - 08:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 29, 2024 - 06:10 UTC
Mar 29, 2024 - 06:10 UTC
Investigating - Some customers are experiencing delays in receiving tracking number updates from Aquiline for their orders.
Our team is monitoring the situation closely.
Mar 28, 2024 - 00:16 UTC
Our team is monitoring the situation closely.
Mar 28, 2024 - 00:16 UTC
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